Heavy Duty Grill Cleaner, Grill Cleaning Bricks with Handle, Pumice Griddle Cleaning Stone Removing Stains for BBQ, Swimming Pool, Sink(4 Pack)

• SAFE MATERIAL: Our BBQ grill stones are made of ecological material do not absorb the grease and gunk and safe for people, animals, plants and water safer than traditional wire grill brush, no loose wire falling off, safe, fast and effective cleaning
• HEAT RESISTANCE HANDLE: Each set of griddle cleaning block contains 4 gray griddle bricks and 1 handle, easy to install and safer, protect you from the hot grill surface during grill cleaning
• MULTI-PURPOSE: The grill cleaning brick can easily and quickly remove the rusted grill or cookware. It's made of natural pumice stone, you can also use it to clean sink, bathroom, swimming pool etc. anywhere you need to clean
• Softer Material for Professional: We have had our own practice, and found that the softer materials will left dusts, but won't slip; and the harder materials produce less dust but will slip, it'll affect the work of cleaning the grill. As this product is specially designed for cleaning the grill, we finally decide to use a relatively soft material to fit it self's usage. We are committed to provide customers with professional tools to save time and energy
• REUSE AGAIN & AGAIN: Our grill cleaning brick is enough to be used 2-3 times, just wash with warm water when you’re done, and store in a dry area. You can even pair our griddle cleaner brick with a compatible grill brick handle for ease of use. When you’re done, simply toss it in the trash
• SAFE: There are no bristles or spikes to break off and get into the food. cleans the grill much easier and more thoroughly than a brush, and you can blow off the dust particles or wipe with a wet paper towel and water after using
• ATTENTION: We have 2 types of packaging and currently 2 packages are randomly shipped until the inventory of the old packaging sell out

Shipping & Delivery Policy – ElevanaMart

At ElevanaMart, we are committed to delivering your products safely, securely, and on time. This policy outlines how we process and ship your orders.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Once your order is processed, you will receive a confirmation email.

2. Shipping Methods & Delivery Times

We offer both domestic and international shipping.

United States Shipping:

• Economy Shipping: 5–8 business days — $2.99
• Standard Shipping: 3–4 business days — $5.99

International Shipping: Delivery times vary depending on the destination country and shipping method selected.

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.

3. Shipping Costs

• Economy Shipping (US): $2.99
• Standard Shipping (US): $5.99

We may occasionally offer free shipping promotions on selected products or orders.

4. Order Tracking

Once your order ships, you will receive a tracking number via email. You can also track your order by logging into your account and visiting the "My Orders" section.

5. Customs and Import Duties (International Orders)

International orders may be subject to customs and import duties upon arrival in the destination country. These charges are the responsibility of the recipient. ElevanaMart has no control over these fees and cannot predict their amount.

6. Delayed or Lost Packages

While we strive for timely delivery, delays can occasionally occur. If your package:

• Has not arrived within the estimated delivery window
• Appears to be lost in transit
• Is marked as "delivered" but has not been received

Please contact us within 7 days of the expected delivery date at: 📧 support@elevanamart.com

We will work with the shipping carrier to investigate and resolve the issue promptly.

7. Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout. ElevanaMart is not responsible for delivery issues caused by incorrect or incomplete address information. Additional shipping charges may apply if an order is returned due to incorrect details.

8. Split Shipments

Orders containing multiple items may be shipped separately and could arrive at different times, particularly if items are fulfilled from different locations.

9. Shipping Carriers

To ensure fast and reliable delivery across the United States, ElevanaMart partners with major trusted carriers. Depending on your location and the shipping method selected at checkout, your order will be delivered via USPS, UPS, FedEx, or DHL. The most efficient carrier will be automatically assigned to provide you with the best delivery experience.

10. Contact Us

For any shipping-related questions or concerns, please reach out to us at:

Email: support@elevanamart.com Website: elevanamart.com