HOTEC Premium Stainless Steel Locking Kitchen Tongs with Silicon Tips, Set of 2-9" and 12"

• TOP QUALITY: Hotec kitchen tongs are constructed with high quality stainless steel, sturdy, heat resistance, anti-rust, anti-corrosion, light weight, easy to handle, like new forever. This tongs for cooking comes with 2 sizes, 9 inch and 12 inch. Food safe, Carbonfree Certified.
• EASY TO STORE: These kitchen tongs have locking mechanism, pull the ring for lock and push for unlock, super easy operation. Hang them with the hanging loop after use or put in the drawer by pulling the ring to lock it, space saving.
• ENGINEERING FOR SAFETY: Updated new design pattern for the handle, better protects your hands from cutting by the edge when you grip the handle. Easy to control the handle and to eliminate wobbling & any risk of burning your hands
• EASY TO USE: The handle is cushioned with silicon, good for thumb rest and ensures good grip and control. The silicon tong tip is heat resistance and less prone to scratch the pan. Easy to rinse, dishwasher safe.
• MULTIPLE APPLICATIONS: Basic kitchen utensil, perfect for basic kitchen tasks, indoor or outdoor use, great for grilling corn, flipping burgers, serving salad, cutting roast meat, or used as BBQ turners and much more.

Shipping & Delivery Policy – ElevanaMart

At ElevanaMart, we are committed to delivering your products safely, securely, and on time. This policy outlines how we process and ship your orders.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Once your order is processed, you will receive a confirmation email.

2. Shipping Methods & Delivery Times

We offer both domestic and international shipping.

United States Shipping:

• Economy Shipping: 5–8 business days — $2.99
• Standard Shipping: 3–4 business days — $5.99

International Shipping: Delivery times vary depending on the destination country and shipping method selected.

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.

3. Shipping Costs

• Economy Shipping (US): $2.99
• Standard Shipping (US): $5.99

We may occasionally offer free shipping promotions on selected products or orders.

4. Order Tracking

Once your order ships, you will receive a tracking number via email. You can also track your order by logging into your account and visiting the "My Orders" section.

5. Customs and Import Duties (International Orders)

International orders may be subject to customs and import duties upon arrival in the destination country. These charges are the responsibility of the recipient. ElevanaMart has no control over these fees and cannot predict their amount.

6. Delayed or Lost Packages

While we strive for timely delivery, delays can occasionally occur. If your package:

• Has not arrived within the estimated delivery window
• Appears to be lost in transit
• Is marked as "delivered" but has not been received

Please contact us within 7 days of the expected delivery date at: 📧 support@elevanamart.com

We will work with the shipping carrier to investigate and resolve the issue promptly.

7. Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout. ElevanaMart is not responsible for delivery issues caused by incorrect or incomplete address information. Additional shipping charges may apply if an order is returned due to incorrect details.

8. Split Shipments

Orders containing multiple items may be shipped separately and could arrive at different times, particularly if items are fulfilled from different locations.

9. Shipping Carriers

To ensure fast and reliable delivery across the United States, ElevanaMart partners with major trusted carriers. Depending on your location and the shipping method selected at checkout, your order will be delivered via USPS, UPS, FedEx, or DHL. The most efficient carrier will be automatically assigned to provide you with the best delivery experience.

10. Contact Us

For any shipping-related questions or concerns, please reach out to us at:

Email: support@elevanamart.com Website: elevanamart.com