Interactive Cat Toys for Indoor Cats,The 3rd Generation Agile Moving Cat Ball with Elastic Mesh Tail,Automatic Kitten Toys for Bored Indoor Adult Cats,Motion Activated (Orange)

• 【Can Play On Any Floor】The powerful motor enables the interactive cat ball toy to move quickly on thick carpets, thin carpets, and hard floors. However, the movement speed on carpets is slightly slower than that on hard floors. If you notice a significant slowdown in running speed compared to before, follow the instructions to clean the hair on the connecting rod
• 【Skin-friendly Material】The surface of the ball is made of flocking and silica gel. The fluffy touch makes cats willing to get close to it. The 2.3-inch size is suitable for adult cats and kittens. You can regularly wipe the dirt on the surface of the toy ball
• 【Two Interaction Modes】Press and hold the button for 1 second to activate the slow mode (the red light flashes and then turns off). It is suitable for timid, less active, or older cats. We have specifically turned off the light for these cats to avoid scaring or harming their eyes. Press the button again briefly to switch to the fast mode (the blue light is on continuously). This mode is applicable to all surfaces such as carpets and hard floors and is ideal for bold and energetic adult cats
• 【Interesting Tail Accessory】The elastic tail accessory and the ball move quickly together, making cats think this is an agile mouse and go crazy for it. In the package, we have included two tail accessories for your convenience to replace
• 【Motion Activatied】After the cat toy is turned on and you play with your cat for 3 minutes, it enters standby mode. When your cat pats or touches it again, it will be reactivated to play with your cat for another three minutes. During each activation, a bird chirping sound will be emitted to attract cats to chase and catch, stimulating their hunting instincts
• 【Rechargeable】The electric ball has a built-in 600mAh rechargeable battery. It is recommended that you use a mobile phone charger and the Type-C USB cable included in the package to charge the interactive cat toy. There is no need to purchase additional batteries
• 【Warm Tip】The electric ball toy is not waterproof. Please use the damp cloth (included) to clean the dirt on the surface. If you receive a defective ball or encounter any problems during use, please contact our after-sales team. We will surely satisfy you.

Shipping & Delivery Policy – ElevanaMart

At ElevanaMart, we are committed to delivering your products safely, securely, and on time. This policy outlines how we process and ship your orders.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Once your order is processed, you will receive a confirmation email.

2. Shipping Methods & Delivery Times

We offer both domestic and international shipping.

United States Shipping:

• Economy Shipping: 5–8 business days — $2.99
• Standard Shipping: 3–4 business days — $5.99

International Shipping: Delivery times vary depending on the destination country and shipping method selected.

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.

3. Shipping Costs

• Economy Shipping (US): $2.99
• Standard Shipping (US): $5.99

We may occasionally offer free shipping promotions on selected products or orders.

4. Order Tracking

Once your order ships, you will receive a tracking number via email. You can also track your order by logging into your account and visiting the "My Orders" section.

5. Customs and Import Duties (International Orders)

International orders may be subject to customs and import duties upon arrival in the destination country. These charges are the responsibility of the recipient. ElevanaMart has no control over these fees and cannot predict their amount.

6. Delayed or Lost Packages

While we strive for timely delivery, delays can occasionally occur. If your package:

• Has not arrived within the estimated delivery window
• Appears to be lost in transit
• Is marked as "delivered" but has not been received

Please contact us within 7 days of the expected delivery date at: 📧 support@elevanamart.com

We will work with the shipping carrier to investigate and resolve the issue promptly.

7. Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout. ElevanaMart is not responsible for delivery issues caused by incorrect or incomplete address information. Additional shipping charges may apply if an order is returned due to incorrect details.

8. Split Shipments

Orders containing multiple items may be shipped separately and could arrive at different times, particularly if items are fulfilled from different locations.

9. Shipping Carriers

To ensure fast and reliable delivery across the United States, ElevanaMart partners with major trusted carriers. Depending on your location and the shipping method selected at checkout, your order will be delivered via USPS, UPS, FedEx, or DHL. The most efficient carrier will be automatically assigned to provide you with the best delivery experience.

10. Contact Us

For any shipping-related questions or concerns, please reach out to us at:

Email: support@elevanamart.com Website: elevanamart.com