OUAI Fur Bébé Pet Shampoo, Mercer Street Scent - Dog Shampoo and Coat Wash for Hydrating, Cleansing and Adding Shine - Pet Supplies by OUAI (16 Fl Oz)

• Warning—May Cause Heavy Petting - Pet care (and hair) is important, too. Fur Bébé is The ulti-mutt pet shampoo for hydrating, cleansing, and adding shine to your BFF’s coat.
• POV Your Dog Doesn't Smell Like a Dog - This hydrating shampoo features Mercer Street scent, which contains notes of Italian lemon, Turkish rose, jasmine sambac, and white musk. Not your average dog wash.
• Walk This OUAI, Wash This OUAI - Fur Bebe dog grooming shampoo contains aloe vera to condition fur, rambutan seed extract to protect fur from pollution while hydrating the skin underneath, hydrolyzed vegetable protein to improve fur strength and elasticity to fight breakage, and panthenol for a shiny finish to dog hair.
• OUAI Means Yes - In that casual Parisian way. OUAI is about being better IRL. It's about having honest conversations with our community. It's about letting go of unrealistic expectations and embracing your imperfections.
• Made For Effortless Routines - All OUAI products including our dog products are carefully crafted to nourish. We put the good stuff in and  leave the bad stuff out, without ever sacrificing quality.

Shipping & Delivery Policy – ElevanaMart

At ElevanaMart, we are committed to delivering your products safely, securely, and on time. This policy outlines how we process and ship your orders.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Once your order is processed, you will receive a confirmation email.

2. Shipping Methods & Delivery Times

We offer both domestic and international shipping.

United States Shipping:

• Economy Shipping: 5–8 business days — $2.99
• Standard Shipping: 3–4 business days — $5.99

International Shipping: Delivery times vary depending on the destination country and shipping method selected.

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.

3. Shipping Costs

• Economy Shipping (US): $2.99
• Standard Shipping (US): $5.99

We may occasionally offer free shipping promotions on selected products or orders.

4. Order Tracking

Once your order ships, you will receive a tracking number via email. You can also track your order by logging into your account and visiting the "My Orders" section.

5. Customs and Import Duties (International Orders)

International orders may be subject to customs and import duties upon arrival in the destination country. These charges are the responsibility of the recipient. ElevanaMart has no control over these fees and cannot predict their amount.

6. Delayed or Lost Packages

While we strive for timely delivery, delays can occasionally occur. If your package:

• Has not arrived within the estimated delivery window
• Appears to be lost in transit
• Is marked as "delivered" but has not been received

Please contact us within 7 days of the expected delivery date at: 📧 support@elevanamart.com

We will work with the shipping carrier to investigate and resolve the issue promptly.

7. Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout. ElevanaMart is not responsible for delivery issues caused by incorrect or incomplete address information. Additional shipping charges may apply if an order is returned due to incorrect details.

8. Split Shipments

Orders containing multiple items may be shipped separately and could arrive at different times, particularly if items are fulfilled from different locations.

9. Shipping Carriers

To ensure fast and reliable delivery across the United States, ElevanaMart partners with major trusted carriers. Depending on your location and the shipping method selected at checkout, your order will be delivered via USPS, UPS, FedEx, or DHL. The most efficient carrier will be automatically assigned to provide you with the best delivery experience.

10. Contact Us

For any shipping-related questions or concerns, please reach out to us at:

Email: support@elevanamart.com Website: elevanamart.com