Veterinary Formula Clinical Care Antiseptic and Antifungal Medicated Shampoo for Dogs & Cats, 16 Fl Oz – Helps Alleviate Scaly, Greasy, red Skin – Paraben, Dye, Soap-Free (1 Pack)

• HELPS SUPPORT HEALTHY SKIN - With a wash and soaking of the coat for 5-10 minutes, our powerful ingredients work to help soothe red, scaly, greasy, or smelly skin that may cause your pet discomfort.
• FAST ACTING – Works fast to soothe your pet's sensitive skin that may be affected by environmental stressors.
• VET-RECOMMENDED – This pet shampoo is pH balanced for your pet's skin and is paraben and soap-free to promote overall skin and coat health without damaging detergents.
• FOR DOGS AND CATS – Our cat and dog shampoo is intended for pets over 12 weeks of age. Use twice weekly until skin clears up, then once a week to help maintain skin health.
• APPLICATION: This product is intended for topical use only. Read directions carefully before applying to your pet's coat. Test on a small area to avoid further sensitivity before using.

Shipping & Delivery Policy – ElevanaMart

At ElevanaMart, we are committed to delivering your products safely, securely, and on time. This policy outlines how we process and ship your orders.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Once your order is processed, you will receive a confirmation email.

2. Shipping Methods & Delivery Times

We offer both domestic and international shipping.

United States Shipping:

• Economy Shipping: 5–8 business days — $2.99
• Standard Shipping: 3–4 business days — $5.99

International Shipping: Delivery times vary depending on the destination country and shipping method selected.

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.

3. Shipping Costs

• Economy Shipping (US): $2.99
• Standard Shipping (US): $5.99

We may occasionally offer free shipping promotions on selected products or orders.

4. Order Tracking

Once your order ships, you will receive a tracking number via email. You can also track your order by logging into your account and visiting the "My Orders" section.

5. Customs and Import Duties (International Orders)

International orders may be subject to customs and import duties upon arrival in the destination country. These charges are the responsibility of the recipient. ElevanaMart has no control over these fees and cannot predict their amount.

6. Delayed or Lost Packages

While we strive for timely delivery, delays can occasionally occur. If your package:

• Has not arrived within the estimated delivery window
• Appears to be lost in transit
• Is marked as "delivered" but has not been received

Please contact us within 7 days of the expected delivery date at: 📧 support@elevanamart.com

We will work with the shipping carrier to investigate and resolve the issue promptly.

7. Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout. ElevanaMart is not responsible for delivery issues caused by incorrect or incomplete address information. Additional shipping charges may apply if an order is returned due to incorrect details.

8. Split Shipments

Orders containing multiple items may be shipped separately and could arrive at different times, particularly if items are fulfilled from different locations.

9. Shipping Carriers

To ensure fast and reliable delivery across the United States, ElevanaMart partners with major trusted carriers. Depending on your location and the shipping method selected at checkout, your order will be delivered via USPS, UPS, FedEx, or DHL. The most efficient carrier will be automatically assigned to provide you with the best delivery experience.

10. Contact Us

For any shipping-related questions or concerns, please reach out to us at:

Email: support@elevanamart.com Website: elevanamart.com